Terms of Use

By visiting this website, joining the waitlist, downloading or using the Oolite application (together, the “Service”), you agree to these Terms. If you do not agree, do not use the Service.

The Service is operated by Oolite OÜ, a company currently being incorporated in Estonia and, until its registration, by its founder acting on its behalf (“Oolite”, “we”, “us”). Our identification details are in the legal notice.

Our Privacy Policy, our Consumer Health Data Privacy Notice and our medical disclaimer form part of these Terms.

• You must be at least 18 years old. The Service is not designed for and must not be used by children.
• You must be legally able to enter into a contract, and you must use the Service only where it is lawfully available.
• You must be under the care of a licensed healthcare professional for any treatment you record in the Service. Oolite assumes you already have a prescription and a prescriber; it plays no part in obtaining either.

Concretely, the Service exists to help you:

• set your own reminders and timers, and see them on your own device;
• write down what you choose to write down: how you felt, what you noticed, your weight, your notes;
• look back at what you recorded as simple charts, and export a summary of it so that you can show it to your own doctor.

Everything the Service displays is a reflection of what you entered. We do not verify it, we do not interpret it clinically, and a chart, a summary or an export is never a clinical assessment. Your doctor remains solely responsible for any clinical judgement, including any judgement made after looking at an export you chose to share.

Any information of a general nature published in the Service or on this site, including references to published studies, is provided for information only, may become out of date, and is no substitute for the leaflet supplied with your medicine or for the advice of your prescriber or pharmacist.

• Follow your prescriber, not the app. If anything in the Service differs from what your prescriber, your pharmacist or your medicine’s leaflet tells you, follow them and ignore the Service.
• Do not rely on the Service for anything urgent. It is not a monitoring, alerting or emergency service, and nobody is watching what you record. If you think you may have a medical emergency, call your local emergency number immediately.
• Reminders can fail. Notifications depend on your device, your operating system, your settings, your battery and your network, none of which we control. Do not use the Service as your only means of remembering a dose.
• What you enter is your responsibility. You are responsible for the accuracy of the data you record and for what you do with an export you generate and share.
• Keep your device and your account secure. Use a device lock, keep your credentials to yourself, and tell us promptly if you believe your account has been accessed by someone else.

The application is not yet publicly available. Joining the waitlist means we may contact you by e-mail about the launch, and it does not create any contract of sale, any reservation, any right to access the application, and no obligation on you to buy anything.

Any launch window, price, feature or early-access offer mentioned before launch is an indication of our current plans, not a promise. We may change or withdraw any of them, and features described on this site may be modified, delayed or never released. You can unsubscribe from waitlist e-mails at any time using the link in each message.

Where an early-access offer is limited in number, the applicable conditions are the ones displayed at the moment you sign up. An offer becomes binding only when a purchase is actually completed and confirmed.

How payment works

If and when paid plans are offered, purchases made inside an application distributed through the Apple App Store or Google Play are processed by that store under its own terms. The store, not Oolite, takes the payment, manages renewals and handles refund requests. We never see or store your card details.

Renewal and cancellation

Subscriptions renew automatically for the same period unless you turn renewal off at least 24 hours before the end of the current period, in your store account settings. Cancelling stops the next renewal; it does not shorten the period you have already paid for.

Refunds

Refunds for store purchases follow the rules of the store you bought from. Where a mandatory consumer right to withdraw applies to a purchase made directly from us, we honour it as the law requires; by asking for immediate access to digital content you may lose that right once delivery has begun, to the extent the law allows.

Prices and “lifetime” access

Prices may change for the future; a change never affects a period already paid for. Where an offer is described as lifetime access, it means access without a recurring fee for as long as we keep operating the corresponding version of the Service. It is not a promise that the Service will exist indefinitely, nor a promise about any particular feature. Section 12 applies.

You agree not to:

• use the Service unlawfully, or for anyone other than yourself without their informed consent;
• copy, resell, sublicense or commercially exploit the Service, or present its output as a clinical assessment;
• reverse engineer, decompile, scrape, or attempt to access parts of the Service or data that are not yours;
• interfere with the security or the operation of the Service, introduce malicious code, or place an unreasonable load on it;
• upload content that is unlawful, infringing or that discloses someone else’s personal data without a lawful basis;
• use the Service, or any content from it, to train a machine learning model, or to build a competing product.

We may suspend or end access that breaches these rules, or that we reasonably believe puts other users, the Service or us at risk.

You keep all rights in the content and data you enter. We do not claim ownership of it and we do not sell it. You grant us only the narrow, revocable licence we need to run the Service for you: to store, back up, transmit and display your content to you and to the people you choose to share it with, and to process it as described in our Privacy Policy.

We do not use your health data to train models, and we do not use it for advertising. If you send us feedback or suggestions, you allow us to use them freely, without obligation to you.

Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive and non-transferable right to use the Service for your own non-commercial use. All other rights are reserved. You may not remove any proprietary notice, and you receive no rights in our name, logo or design.

The Service depends on things we do not control: your device and operating system, app stores, health platforms you choose to connect, network operators, and our own infrastructure providers. Their terms apply to you as well, and interruptions or changes on their side may affect the Service. We are not responsible for third-party services, and connecting one is your choice.

Apple App Store

Where you obtain the application from the Apple App Store: this agreement is between you and us, not with Apple; Apple has no obligation to provide support or maintenance for the application; Apple is not responsible for any product claim, warranty or third-party intellectual property claim relating to the application; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not located in a country subject to a US Government embargo and are not on a prohibited-party list.

We may change, add, suspend or remove any part of the Service, and we may stop offering it altogether. We aim to give reasonable notice of a material change or of discontinuation where we can, and to leave you a reasonable opportunity to export your data first, but we do not promise continuous, error-free or uninterrupted availability, and scheduled or emergency maintenance may make the Service temporarily unavailable.

Parts of the Service may be offered as a preview, beta or early access. Those parts may be incomplete, may behave unexpectedly, and are provided without any warranty at all.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply only to the extent permitted, and nothing here affects mandatory consumer rights you have under the law of your country of residence.

To the fullest extent permitted by law, we are not liable for:

• any decision you or anyone else makes about a treatment, a dose or a medical condition on the basis of the Service, or any consequence of such a decision;
• a missed, late, duplicated or undelivered reminder or notification, or a dose taken, missed or repeated;
• inaccurate, incomplete or lost data, including data you entered incorrectly and data lost through a failure of your device or of a third-party service;
• indirect, incidental, special, consequential or punitive damages, or loss of profit, revenue, opportunity, goodwill or data, even if we were told such damage was possible.

Where we are nevertheless found liable, our total liability for all claims relating to the Service is limited to the greater of (a) the amount you actually paid us for the Service in the twelve months before the event giving rise to the claim, and (b) EUR 100.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited. If you are a consumer, your mandatory rights under the law of your country of residence are unaffected by this section.

You agree to hold us harmless from claims, losses and reasonable costs arising from your use of the Service in breach of these Terms or of the law, or from content you uploaded or shared. This does not apply to the extent the claim results from our own breach, and, if you are a consumer, it applies only where the law allows.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if we discontinue the Service. On termination, the licence in section 9 ends; sections 8, 12, 13, 14 and 17 survive. You can export or delete your data as described in our Privacy Policy.

We may update these Terms as the Service evolves or as the law requires. The version in force is always the one published on this page, with its effective date. For a material change we will give reasonable notice by a notice in the Service or by e-mail before it takes effect. Continuing to use the Service after that date means you accept the new version; if you do not, stop using the Service and, if you have a paid plan, contact us.

These Terms are governed by the law of Estonia, without regard to conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you may bring proceedings in the courts of that country.

Before starting any formal proceedings, please write to us at fidele.richelieu@gmail.com and give us 30 days to resolve the matter. Most disputes end there. Consumers in the European Union may also use the European Commission’s online dispute resolution platform.

• If a provision is found unenforceable, the rest remains in force and the provision is applied to the fullest extent permitted.
• Not enforcing a right immediately does not waive it.
• You may not transfer your rights under these Terms. We may transfer ours to a successor entity (including, before incorporation is complete, to the company once registered), provided your rights are not reduced.
• We are not liable for delays or failures caused by events beyond our reasonable control.
• These Terms, together with the documents they refer to, are the entire agreement between us about the Service.
• The English version of these Terms prevails over any translation, except where the law of your country requires otherwise.

Questions about these Terms: fidele.richelieu@gmail.com.